Privacy Policy

Crop Studio (“we”, “our”, “the site”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By using this website, you agree to the terms below.

1. Information We Collect

A. Information You Provide Directly

We may collect:

  • Full name

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Payment-related information (processed securely by PayPal or other external payment processors — we do not store full payment details)

B. Automatically Collected Data (via Shopify)

  • IP address

  • Browser type and device information

  • Pages viewed

  • Cookies and similar tracking technologies

C. Newsletter / Customer Club Data

If you sign up:

  • Name

  • Email address

  • Communication preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Manage shipping within Israel and internationally (when arranged separately)

  • Provide customer support

  • Send order updates and important notifications

  • Send marketing emails or promotions (only if you subscribed)

  • Improve website performance and user experience

  • Coordinate and provide custom textile design services

3. Sharing Your Information

We only share information with third parties essential for operating the business:

  • Shopify – website hosting and store platform

  • PayPal – secure payment processing

  • Shipping providers – Israel Post / couriers

  • Email marketing services (for newsletters, if you subscribe)

We do not sell or rent your personal data to third parties.

4. Data Security

The site uses Shopify’s built-in security features and HTTPS encryption.
While we take reasonable steps to protect your data, no online system is 100% secure.

5. Data Retention

We retain data as long as necessary to:

  • Fulfill orders

  • Meet legal and accounting requirements

  • Provide customer service

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where applicable)

  • Unsubscribe from marketing at any time

Contact us at: shafir.lilach@gmail.com

7. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page.